What is a grievance?

A grievance is an orderly and effective way of enforcing the Collective Agreement to resolve conflict in the workplace. It is a formal complaint arising out of an alleged violation of administration, application or interpretation of the Collective Agreement (e.g., improper pay; unfair discipline; improper hiring process). Other grievances may include breaches of legislation, such as the Human Rights Code or the Health and Safety Act. By following proper procedure, filing a grievance will ensure prompt resolution.

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